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Academic Success Advisor (66432BR) – W. P. Carey School of Business at ASU

first_imgDAYS AND SCHEDULE: 8:00 AM to 5:00 PM; M-F; some evenings andweekends as needed.Essential DutiesServes as a professional academic advisor for the W. P. CareySchool of Business, primarily advising undergraduate students intheir 2nd year and beyond at ASU, as well as incoming transferstudentsWorks with students both one-on-one and in group/classsettings, interacting in-person, phone, Zoom, email and/or othertechnologyProactively monitors student academic progress through avariety of reporting tools including eAdvisor, Salesforce,PeopleSoft and DARs. In addition to these tools, phone outreachwill be used to relay academic options, course selection andregistrationResponds promptly to student questions and concerns, workingwith them in their degree progression and completion. This includescurrent, prospective (high school and transfer), and students intransition (incoming or outgoing)Assists student with interpreting University, college andprogram level academic policies and proceduresWorks closely with students to identify all academicoptions including, but not limited to:  degrees,extracurricular activities, study abroad program(s), research, andinternships; supporting and providing counsel to students inselection of options best suited to students’ goals, interests andskillsWorks closely and collaboratively with students, faculty, andstaff to ensure academic successAssists students and parents in crisis; making appropriate andtimely referrals for non-academic issues and/or concerns toapplicable services including, but not limited to:  StudentHealth, Counseling & Consultation, and Career ServicesParticipates in and present at workshops related to academicadvisement and skill developmentActively participates in and attend events such as New StudentExperience and Convocation Department StatementThe W. P. Carey School of Business at Arizona State University isone of the largest business schools in the United States with morethan 15,000 students and 100,000 alumni worldwide. From ourworld-renowned faculty representing six continents to thousands ofoutstanding students who join us every year, the W. P. Carey Schoolwelcomes diversity and encourages global thinking. The W. P. CareySchool is internationally recognized for its leadership in businesseducation, groundbreaking research and innovation, and renownedfaculty, making us one of the top-ranked business schools in thecountry. Learn more at wpcarey.asu.edu.ASU StatementArizona State University is a new model for American highereducation, an unprecedented combination of academic excellence,entrepreneurial energy and broad access. This New AmericanUniversity is a single, unified institution comprising fourdifferentiated campuses positively impacting the economic, social,cultural and environmental health of the communities it serves. Itsresearch is inspired by real world application blurring theboundaries that traditionally separate academic disciplines. ASUserves more than 90,000 students in metropolitan Phoenix, Arizona,the nation’s fifth largest city. ASU champions intellectual andcultural diversity, and welcomes students from all fifty states andmore than one hundred nations across the globe.ASU is a tobacco-free university. For details visit www.asu.edu/tobaccofreeAmeriCorps, Peace Corps, and other national service alumni areencouraged to apply.Arizona State University is a VEVRAA Federal Contractor and anEqual Opportunity/Affirmative Action Employer. All qualifiedapplicants will be considered without regard to race, color, sex,religion, national origin, disability, protected veteran status, orany other basis protected by law. Job DescriptionThis positionis based at ASU’s Tempe campus. Due to COVID-19, most advisingstaff (as of this posting date) are working remotely. When safe todo so, staff will return to working on campus. Training for thisposition may occur remotely. The W. P. Carey School of Business Undergraduate Programs Office iscurrently seeking a service-oriented individual to join ouradvising team at the Tempe campus.  This position advisesundergraduate students with a focus on student success, retentionand making timely progress toward degree completion. Strongtechnical, administrative, and organizational skills are neededalong with the desire to help students succeed. Academic SuccessAdvisors have a “Business is Personal” perspective, along withstrong written and verbal communication skills. They are a part ofa team that jumps in and is willing to help out when and whereverit is necessary; this includes teaching a first-year studentsuccess course, assisting with New Student Experience and CoursePlanning Sessions, and attending W. P. Carey convocation. Working EnvironmentActivities are performed in an environmentally controlledoffice setting subject to extended periods of sitting, keyboardingand manipulating a computer mouse; required to stand for varyinglengths of time and walk moderate distances to perform workW. P. Carey staff embody a “how can I help you?” mentality andare embedded in a “Business is Personal” cultureAbility to operate independently within a larger, collaborativeteam environmentAbility to clearly communicate to perform essential functions.Use office equipment including, but not limited to: computerworkstation/laptop (keyboard, monitor, and mouse), printer, fax,calculator, copier, telephone and associated computer/technologyperipheralsAbility to problem-solve and assess students’ individual needsto provide accurate, detailed information regarding academicplanning, retention, scholarship renewal and degree completionAbility to rapidly learn, adapt and effectively utilize newtechnology, practices, policies and methods.Cognitive ability to communicate effectively, both in writingand verbally, to develop advisement materials in various formats(electronic, hard-copy, etc.), and to coordinate and presentinformation to current and prospective studentsCognitive ability to provide complex evaluations/assessments ofstudents/programs, including interpretation of policies,procedures, and requirements of various degree/certificationprograms within the schoolTravel – While based on the Tempe campus, individual must bewilling to travel to multiple campus locations in the Phoenixmetropolitan area (campus shuttle available)Work extended hours, including evening and/or weekends, asneeded DAYS AND SCHEDULE: 8:00 AM to 5:00 PM; M-F; someevenings and weekends as needed.Minimum QualificationsBachelor’s degree AND one (1) year or more previous experiencein one or more of the following:  advising, studentrecruitment/retention or related student services utilizing aproactive and innovative approach which results in demonstratedoutcomes in retention, graduation, and academic planning; OR, Anyequivalent combination of experience and/or education from whichcomparable knowledge, skills and abilities have been achieved.Desired QualificationsEvidence of a Master’s degree preferredExperience working with students in higher education/collegelevel academic advisingEvidence in being collaborative, positive outlook;flexibilityEvidence of effective verbal and written communicationskillsExperience in work that requires problem solving skills;critical thinking; time management skills; and having to rapidlyadapt and effectively utilize new technology, practices andpoliciesExperience in establishing and maintaining effective workingrelationships with peers, faculty, students, administration andothersOrganizational experience while prioritizing multiple tasks ina fast-paced and service-focused environment; detail-orientedDemonstrated knowledge of ASU academic structure andorganizationExperience using: Student information computer system (i.e.,PeopleSoft, DARS, etc.)Experience using: Microsoft Office Applications (i.e. Outlook,Word, Excel, Access, PowerPoint) Experience using: CRM (i.e. Salesforce)last_img read more